Technology Resources
IT. Rex Service Desk

New Students

You’re in the right place to get started with technology on campus. The Office of Information Technology (a.k.a. IC IT) has prepared the following essential information all in one place to make your transition to college as easy as possible.

New Residents

If you’re living in on-campus housing, you have may have a few questions as to what you will need for your new home. Remember to coordinate with your roommate so you don’t arrive on move-in day with duplicates of everything!

Service & Support

IT Service Desk is your single point of contact for technology support at IC. Our expert staff consists of trained Information Technology personnel as well as competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.

Equipment for Checkout

Equipment is available for checkout at the Schewe Library Circulation Desk for students, staff and faculty members​ for a maximum of one week. All items are available first come, first served​. Items available include:​

  • Laptops
  • Chromebooks
  • Tablets
  • Projectors
  • Projection Screens
  • Speakers
  • Microphones
  • Camcorders
  • Mac Video Adapters
  • DVD/Blu-Ray Player
  • Ethernet Switches

Please contact Schewe Hours Circulation ​​at (217) 245-3020​​ if you have additional questions​ or visit the Loanable Technology page.

Computer Labs

Classroom labs are unavailable for general use during scheduled class times. To review and reserve an available computing sites classroom, please visit http://ems.ic.edu. To view the available computers in each lab, please click on the Computer Lab Status link.

Lab Rules:

  • Food and uncovered beverages are not permitted in any computer labs.
  • Turn off or silence all mobile devices and take conversations outside the computer labs.
  • The computers labs are reserved for scholastic work, so please use a soft voice and try not to disturb other lab users.

Printer Locations

Print from your personal computer, laptop or mobile devices to networked printers located throughout campus.

Software Discounts

Purchase software at a discounted rate. From the IC Sign-On portal, click on the ScholarBuys button. Some items available include:

  • Adobe Creative Cloud
  • Microsoft Windows 10 (free)
  • IBM SPSS
  • Minitab
  • Parallels Desktop for Mac
  • VMware Fusion for Mac

Hardware Discounts

Shop IC IT discounted recommended computer configurations. If you would like a custom quote or help choosing a machine, you can always reach out to your dedicated Dell representative, Jesse Otts, at Jesse_Otts@Dell.com

Password Requirements

Length and Complexity Requirements

​In order to provide better security for your accounts, everyone must maintain a password that meets the following minimum requirements:

  • Must be a MINIMUM of 12 characters
  • At least one uppercase alphabetic character (A-Z)
  • At least one lowercase alphabetic character (a-z)
  • At least one special character (!@#$%^&*) is recommended but not required
  • At least one number

We understand that 12 characters seems like a lot to remember. However, we would like to get everyone in the habit of creating a passphrase instead of a password.

A great way to both keep track of and create strong passwords for Illinois College and all the other sites you log in to around the internet to use a password management tool such as LastPass. LastPass is free for general use. There is also a $12 / year version that allows you to do more, like access your account using an app on your phone. LastPass also allows you to configure two-factor authentication using Google Authenticator, a process all faculty and staff are likely familiar with from when we turned it on for Google.